When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email genesis mountain bike us at We’ve partnered with Freewheel as a solution to offer Genesis bikes online whilst supporting local bike shops at the same time. Each online sale supports the selected bike shop with a percentage of your sale, whether you choose to click & collect or get it delivered straight to your door. Please note that Freewheel currently only deliver within the UK at this time.
Here you’ll find our company details, answers to frequently asked questions and different ways to get in touch with us. Genesis employ materials to their best application meaning you’ll find carbon, Titanium, steel and Aluminium utilized throughout the range. Look to the Equilibrium if you’re after a performance road package or to the Tour de fer if you desire a rugged reliable touring package, ready to go off the peg. Access to Collected InformationIf your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at
All our frames are put together by hand in batches and then assembled before being shipped over to our warehouse. Packaging SystemWe created a packaging system that both stood out at retail and aided in finding the right product at a glance in a crowded retail environment. Packaging SystemGenesis created a holistic packaging system that was impactful and highlighted specific features across a product offering that reached almost 3000 SKU’s. Product PresentationWe developed the product graphic presentation for more than 200 unique models every year…while being on-trend, fresh and true to the brand. Product PresentationGenesis created the global product presentation for the world’s largest quality bicycle manufacturer.
If we have trouble processing an order, we will use this information to contact you. Use of Collection InformationAny details collected from ORBO customers is required in order to provide you with our products and/or services, and a high level of customer service.Correspondence is recorded in order to provide service references. That’s why we have an extensive network of expert dealers who can help you get your perfect Genesis, whether you’re after a reliable tourer or your dream custom build.Find your local dealer here. You can also buy your new Genesis through Freewheel – your local bike shop online. You have the option to have your new bike delivered to your local dealer, or to your door.
In our most epic adventure to date, Sophie and Jérémy set off for a two-and-a-half-year journey from Alaska to Patagonia – the length of the Americas! On board a pair of Longitudes, they aim to finish in December 2019.Back at home, Alex Staniforth covers the UK’s 100 highest points on bike, foot and – if needed – kayak! Our Vapour gets the carbon treatment, the Zero goes disc, while Connor Swift races a prototype Zero SL to victory at its first outing. Inspired by Vin Cox’s adventures, we introduce the Day One Alfine – the ultimate drop bar cycle tourer.
With massive tours becoming more commonplace, we introduce the Tour de Fer – and for more adventurous missions, the Longitude – a rigid 29er mountain bike with all the required mounts and clearance for 2.5-inch tyres. Ridgeback Bikes create a flat bar road bike and call it the Genesis Day One. Ever since, we’ve been making bikes that make you dream of your next adventure – whether that’s a continent crossing epic, or the daily commute. Packaging SystemThe packaging system had to accommodate everything from small replacement parts to complete bikes. You’ll receive an email and/or text when your repairs have been completed, and we’ll be sure to give you a call if anything pops up along the way.
Teams that have scored stage and overall victories in the Grand Tours around the world. YouTube’s privacy policy is available here and YouTube’s terms of service is available here. Trade in your old Trek bike with Red Barn Refresh and get in-store credit toward the purchase of a new one. If you disagree with any part of these terms and conditions, please do not use our website.
Unfortunately we do not range Genesis branded components for after sale. We now have a list of rear-mech hangers compatible with Genesis bikes – please visit your local dealer to order one. We may be able to supply a digital file of the decal you need but you will need to prove you own the bike. PromotionWe were asked to help create promotional items for the first company store in the US. Product PresentationWe were honored to create the livery for the Rabobank/Giant teams.
Genesis Bikes are a British cycling brand with a heritage of building the kind of bikes that they want to ride themselves. The kind of bikes that make you dream of your next adventure no matter the size. Since 2001 Genesis genesis mountain bike Bikes have had an eye for the finer details, utilising the very best materials and always heading in their own direction. Genesis build bikes that are simply built to go everywhere with you and do a bit of everything.