Total collapse, hubs (2) shattered and two sets of poles completely destroyed. Not sure if I should order replacement parts or not, maybe I should just consider this a waste of money, ozark trail screen house and cut my losses while I can. We bought this screen tent about 2 years ago and just took it out of the box to put it up. I hate to say it but this thing is a piece of JUNK.
If anyone has a hub gable or #1 Roof pole, I would be interested in buying those parts. I loved the size of this screen house but after a few uses, the 4-way hub gable cracked and a couple of the curved roof poles bent a little. The screen is great for nice weather. It gives great shade and it keeps flies out. We used it to put it over a little swimming pool for our children and it works great. I called to get a replacement and the customer service person I talked to was awesome!
This is one of those products where the instructions are basically a complete fantasy. They make one false unstated assumption after another. And even then, they’re not simple. ozark trail chairs What you wind up with is a web of pipes and plastic pieces that falls apart at one end as you assemble the other. Then the instructions start to get really funny.
Can someone point me to the person please. Tried to buy replacement parts but they were discontinued. The screening and roof are all in excellent condition, along with all the poles, etc. With two more roof poles, I’m sure this could be prevented. I have purchased outdoor sporting goods from Coleman and they not only have much better products, but they stand behind what they sell. After setting it up, it seems to me folks just don’t know how to exercise a little common sense and patience.
The way the poles clip into hubs is a little hard to get apart. It seems like I am the second person to review this product, and the second one to give it a 1 Star rating. Goes together well, but as soon as we got a little shower….
Now unable to get all the parts I need to make it worth repairing. I purchased Model #WT98010R and I’ve had it for 2 years and have put it up probably 6 times. This summer I had it up in the backyard after a birthday party for several days and one of the poles broke during a bad storm while I was at work. I bought two of these tents new last year from a yard sale.