We’d always advise going to your local Genesis dealer, where they can see the bike and diagnose any technical or mechanical issues that you’re having with your bike. Point it downwards and speeds soon pick up, the Core has a tendency to encourage an attacking genesis bicycles riding style but it is worth remembering that the bike is equipped with 120mm up front and can get out of its depth if you try to blunder through rather than use finesse. The first thing you notice is that the cockpit is comfortable, it just feels right.
Cornering is quick and precise with rear wheel drift easily attainable. At around 27lbs the Core weighs in somewhere in the middle of the scale that you would expect for a 120mm trail blaster but it feels nippy and easy to spin up to speed thanks to the lightweight rims and fast rolling tyres. Genesis are a British brand that have been building decent bikes and a decent reputation so I was looking forward to a chance to see if the positive buzz about the company and their bikes was well earned. Our bikes will take you to those places, fulfill your curiosities and make you remember why going for a ride is one of life’s most brilliant experiences. Your bike frame & fork are protected under our Lifetime Warranty policy.
The serial number is stamped into the bottom of the frame (under the bottom bracket). Head to the page below and fill out the warranty claim submission form. We ask that you return your bike to the same place it was purchased. If bought on our website, please have your order number on hand.
Please do head over to your local Genesis dealer to talk through price points, intended use and of course compatibility genesis mountain bike with the rest of your set-up. The best way to test-ride a Genesis is to contact your local Genesis dealer.
The Genesis dealer will carry out an initial inspection and liaise with the Genesis warranty & technical department. The Genesis dealer with which you raise an enquiry remains your point of contact throughout the process. TimescaleWe always aim to get our customers back on their bike as soon as possible. The timescale for completion of a warranty enquiry varies but your dealer is best placed to keep you up to date on progress and inform you of any action taken or a final decision.
All our bikes are designed at our HQ in Milton Keynes but we’re extremely proud to be able to use some expert workshops in Vietnam and Indonesia for production. All our frames are put together by hand in batches and then assembled before being shipped over to our warehouse. That’s why we have an extensive network of expert genesis mountain bike dealers who can help you get your perfect Genesis, whether you’re after a reliable tourer or your dream custom build.Find your local dealer here. You can also buy your new Genesis through Freewheel – your local bike shop online. You have the option to have your new bike delivered to your local dealer, or to your door.