While many of the items on Etsy are handmade, you’ll also find craft supplies, digital items, and more. I contacted American Tourister on your behalf. A representative reached out to you and offered to exchange your defective bag for a new one at no additional cost to you.
I am going to have to gaffer tape the case together. Simply because I am not buying another case when we have to return this one. I recently purchased a large Bon Air Spinner suitcase. I was super excited when I purchased the and now I am super disappointed. On the return journey of second trip the suitcase was open at baggage reclaim. The zip was open and side of the case was sliced open ever so slightly.
Send me exclusive offers, unique gift ideas, and personalized tips for shopping and selling on Etsy. From handmade pieces to vintage treasures ready to be loved again, american tourister suitcase Etsy is the global marketplace for unique and creative goods. It’s also home to a whole host of one-of-a-kind items made with love and extraordinary care.
Don’t get fooled by International warranty. I recently purchased a medium suitcase from their website. I tried to change this on the UPS website but I couldn’t even log in.
Remember that the wheels add about another 2 inches. Shop new carry-on luggage to backpacks. Freshen up your next trip with the latest in luggage and travel gear. We use dedicated people and clever technology to safeguard our platform.
This well-respected, world-renowned brand is at the pinnacle of producing dependable, cool luggage without sacrificing on quality. Hard-sided suitcases are often made of polypropylene materials. Many expand only about 1.5 inches when needed. Like soft-sided options, some have between two and four wheels. I buy directly from the company and all is fine.The 2 stars have been reduced because they did not publish my review on their website as it is.
I’ve checked with UPS and FedEx and it will be over $50 to ship the luggage to San Antonio, mainly due to the size. I feel like I should not have to pay this exorbitant cost to have a manufacturing defect repaired. On the second trip with the luggage, the stitching that holds the zipper mechanism to the luggage frame started pulling loose on the 24-inch piece of luggage. Suspecting this was a manufacturing defect, I went to the American Tourister website for a resolution. We take pride in offering a broad range of american tourister suitcases at Branded Luggage to suit your tastes.